Finally All Back in Business!
As some of you may know, we got hit by lightning July 3th. What an ordeal that turned out be. Fortunately, our insurance covered the hit and we were able to get everything that was fried replaced (minus our deductible). Computer, router, TV, printer… even our furnace was damaged.
But, oh, the printer… We order a printer through a Amazon that was identical to the one we lost. It was through an Amazon 3rd Party and the printer was billed as a new printer. However, when it arrived, it was a very, very used printer in horrendous condition. After calling the company that sold me the printer a zillion times (with no - read: no returned calls from the company), I had to issue a charge back on my Visa.
Thank God for Visa…
Well, the charge back finally came through and were able to get a new printer. I went to the store (Office Depot) this time. That way I knew what I was going to get. It’s an HP Color LaserJet 2605dn. Awesome printer. It’s a color laser jet and has a duplexer so we can print both sides with ease. And it takes up a much smaller foot print than our other printer. And it’s much faster, too. 10 ppm color!
A few morals from this story…
- Always use your Visa! They offer some of the best consumer protection out there…
- 85% positive is lousy enough feedback to avoid an Amazon 3rd Party Partner.
- When calling a company on a screwed up order - log every person you talk to and every date and time you called.
- Never order the last printer of its kind - there’s always an newer equivalent for a better price.
- Oh, and always unplug your electronics and cable connections during a lightning storm. Even if you live in town!
Fortunately, we’re back in shape after the whole ordeal. But I really don’t want to go through that again. I still have a piece of junk printer taking up space in my basement. Another month and I can pitch the thing.